OUR SERVICE

RETENTION MARKETING:

  • Email Marketing

  • SMS Marketing

  • Loyalty Programs

  • Reviews and Rewards

  • Referral Programs

WE WON’T:

  • Manage your social media.

  • Run your FB adds.

  • Optimize your website, etc...

OUR SERVICE

RETENTION MARKETING:

  • Email Marketing

  • SMS Marketing

  • Loyalty Programs

  • Reviews and Rewards

  • Referral Programs

WE WON’T:

  • Manage your social media.

  • Run your FB adds.

  • Optimize your website, etc...

How we can help

Reduce churn / CPA

Imagine this...

- You’ve spent 90$ to acquire a customer, and then no one looks after them; 
- no emails or SMS sent;... 

so when you send a message to them in 6 months, they are as cold as Alaska! 

So you need to spend another $90 to acquire them; 


BUT if you nurtured them, not only would you not have to spend these $90 again,
but you could make 2-3 extra sales from these folks that otherwise died off…

Looking at a larger scale:

- 12 months

- 10k customers

- $90 per customer acquisition

- $900k spent in acquisition

Would you rather spend another $900k in acquisition, or $50-100k in marketing
to get these people to buy again?

Recover lost sales

- 7/10 people leave checkout without buying. 

- 99% of them lost forever without a proper email strategy; 

- on 10k folks reaching checkout over 12 months, 7k will leave without checking out.

If Average Order Value is $150, that’s over $1M in lost revenue.

Increase customer LTV

Our partners increased LTV by an average of 17.27% in the first six months of working with us.

Our research shows that the average lifetime value of a customer is 1.39 orders. 

If we take a real life scenario, 

1.39 + 17.27% = 1.63
That’s 0.24 difference.

On 10 000 orders per year, that’s 2400 lost orders. If AOV is $150, that’s 360k in lost revenue per year. 

Our aim is to get that number up to 2.0 (and above). 

2.0 - 1.39 = 0,61.

On 10 000 orders per year, that’s 6100 lost orders.

If AOV (average order value) is $150, that’s $915k in lost revenue per year. 

The way we increase customer lifetime value is by encouraging repeat purchases and upselling clients through a combination of automations (flows) and email campaigns. 

Increase AOV

Our partners increased AOV by an average of 39.13% in the first six months of working with us.

Let’s take a real life scenario: Say your average order value is $100.On 10k orders, that’s $1M in revenue.

If we were to increase the Average Order Value by 39.13% ($139,1), that’s $391k in additional revenue from the same customers that you don’t have to spend any extra money on!

If we take that number up to $150 (not impossible), you will be making 50% more revenue from the same customers without having to spend anything additionally for acquisition.

We increase the AOV by using a combination of proven strategies in email campaigns and automations. 

Increase retention

According to an internal research we have conducted, 47% of one time buyers never buy again, and 31% of second time buyers never buy again. 

That’s 78% of your customers lost after the first or second sale! 

If we go back to our first example, 

- 10k customers

- $90 per acquisition

- $900k in acquisition cost

----------------------------------------
78% of 900k is $702k in acquisition that you have to spend again to get those 78% to buy again.

We use a combination of simple tactics to get people to become loyal customers, thus
saving you hundreds of thousands of dollars in additional acquisition costs.

Increase customer satisfaction 

Proper retention email marketing creates deeper customer relationships.
Happier customers are on average 17% more likely to refer your business to a friend.

- If you got 10k happy customers this year, they could bring another 1700 customers.
AOV is $150, that’s $255k in potential revenue per year. 

- Next year, you got another 10k new customers + 1700 referred customers - 11,7k happy customers,
ready to refer 1989 new customers ($298,350 in potential revenue) - and so it compounds over the years.

- Year 5: 21,924 new customers; potential revenue of about $3,288,672.

- Year 20:  231,056 new customers; potential revenue of about $34,658,399.

How we can help

Reduce churn / CPA

Imagine this...

- You’ve spent 90$ to acquire a customer, and then no one looks after them; 
- no emails or SMS sent;... 

so when you send a message to them in 6 months, they are as cold as Alaska! 

So you need to spend another $90 to acquire them; 


BUT if you nurtured them, not only would you not have to spend these $90 again, but you could make 2-3 extra sales from these folks that otherwise died off…

Looking at a larger scale:

- 12 months

- 10k customers

- $90 per customer acquisition

- $900k spent in acquisition

Would you rather spend another $900k in acquisition, or $50-100k in marketing to get these people to buy again?

Recover lost sales

- 7/10 people leave checkout without buying. 

- 99% of them lost forever without a proper email strategy; 

- on 10k folks reaching checkout over 12 months, 7k will leave without checking out.

If Average Order Value is $150, that’s over $1M in lost revenue.

Increase customer LTV

Our partners increased LTV by an average of 17.27% in the first six months 
of working with us.

Our research shows that the average lifetime value of a customer is 1.39 orders. 

If we take a real life scenario, 

1.39 + 17.27% = 1.63
That’s 0.24 difference.

On 10 000 orders per year, that’s 2400 lost orders. If AOV is $150, that’s 360k in lost revenue per year. 

Our aim is to get that number up to 2.0 (and above). 

2.0 - 1.39 = 0,61.

On 10 000 orders per year, that’s 6100 lost orders.

If AOV (average order value) is $150, that’s $915k in lost revenue per year. 

The way we increase customer lifetime value is by encouraging repeat purchases and upselling clients through a combination of automations (flows) and email campaigns. 

Increase AOV

Our partners increased AOV by an average of 39.13% in the first six months of working with us.

Let’s take a real life scenario:Say your average order value is $100.On 10k orders, that’s $1M in revenue.

If we were to increase the Average Order Value by 39.13% ($139,1), that’s $391k in additional revenue from the same customers that you don’t have to spend any extra money on!

If we take that number up to $150 (not impossible), you will be making 50% more revenue from the same customers without having to spend anything additionally for acquisition.

We increase the AOV by using a combination of proven strategies in email campaigns and automations. 

Increase retention

According to an internal research we have conducted, 47% of one time buyers never buy again, and 31% of second time buyers never buy again. 

That’s 78% of your customers lost after the first or second sale! 

If we go back to our first example, 

- 10k customers

- $90 per acquisition

- $900k in acquisition cost

----------------------------------------78% of 900k is $702k in acquisition that you have to spend again to get those 78% to buy again.

We use a combination of simple tactics to get people to become loyal customers, thus saving you hundreds of thousands of dollars in additional acquisition costs.

Increase customer 
satisfaction 

Proper retention email marketing creates deeper customer relationships.
Happier customers are on average 17% more likely to refer your business to a friend.

- If you got 10k happy customers this year, they could bring another 1700 customers.
AOV is $150, that’s $255k in potential revenue per year. 

- Next year, you got another 10k new customers + 1700 referred customers - 11,7k happy customers, ready to refer 1989 new customers ($298,350 in potential revenue) - and so it compounds over the years.

- Year 5: 21,924 new customers; potential revenue of about $3,288,672.

- Year 20:  231,056 new customers; potential revenue of about $34,658,399.

What's Our Approach

Our Approach

How We Get Results

How We Get Results

Audit

  • Identify opportunities for additional retention revenue

  • Identify problems costing you money

  • Suggest actionables for improvement

Plan

  • Lay out the next 90 days

  • Campaign calendar

  • Flow/automations calendar

Execution

  • Technical Build-up

  • Copy/Design

  • 3-Step Quality Check

Audit

  • Identify opportunities for additional retention revenue

  • Identify problems costing you money

  • Suggest actionables for improvement

Plan

  • Lay out the next 90 days

  • Campaign calendar

  • Flow/automations calendar

Execution

  • Technical Build-up

  • Copy/Design

  • 3-Step Quality Check

Are We A Good Fit?

We seek long-term partnerships, not quick wins.

It’s an abused phrase, but we are careful about who comes onboard:
we want to make sure we enjoy working together in addition to the undoubtedly great results we will achieve.

Ready? Set... Results!

Part of the results we've achieved for our clients. Klaviyo attributed revenue is on the right.
You can see the % of total revenue in brackets.

Part of the results we've achieved for our clients. Klaviyo attributed revenue is on the right. You can see the % of total revenue in brackets.

Let’s get introduced!

Stop the Cost Per Acquisition leak per customer. Warm your visitors up with emails that turn leads into loyalty.

In just a quarter-hour, you'll get clear next steps for driving steady and dependable online success for your business via email marketing.

Perfect for businesses ready to:

  • Scale beyond $50k/month.

  • Partner with a trusted email marketing team for the long term.

  • Leverage proven expertise and witness tangible, trackable results.

Let’s get introduced!

Stop the Cost Per Acquisition leak per customer. Warm your visitors up with emails that turn leads into loyalty.

In just a quarter-hour, you'll get clear next steps for driving steady and dependable online success for your business via email marketing.

Perfect for businesses ready to:

  • Scale beyond $50k/month.

  • Partner with a trusted email marketing team for the long term.

  • Leverage proven expertise and witness tangible, trackable results.

Intro Call with Ilko

15 Mins

We make our partners an average of $1214.88 per day. Why wait to book a call till tomorrow?

Contact us:

Address:

18 Yuriy Venelin Str

Gabrovo, Bulgaria, EU, 5300

Established with love in Bulgaria